FAQ

Q: What are the terms of any pools, spas, or products sold by St. Cyr’s Pool and Spa?

A: Products sold by St. Cyr’s Pool and Spa are covered by manufacturer’s warranties and subject to their terms. There are no other warranties, either expressed or implied by St. Cyr’s Pool and Spa or its employees.

 

Q: Who should I contact for Premium Vinyl Liners and safety cover questions?

A: Contact J.R. at 978-774-7005 or stcyrservice79@yahoo.com.

 

Q: Who should I contact for spa and hot tub questions?

A: Contact Barbara at 978-774-7005 or stcyrspool@comcast.net.

 

Q: Is there a warranty on cover lifter hardware?

A: No there is not.
 

Q: Is there a warranty for Sunstar Spa Cover’s straps and clips?

A: No there is not.

 

Q: Is there a warranty for Sunstar Spa Cover’s seams?

A: Yes, there is a 3-year warranty. Contact Sunstar for details, www.sunstarcovers.com.

 

Q: Is there a warranty for above ground liners?

A: Yes, there is a 10-year warranty. Contact your liner manufacturer for details.

 

Q: What is the phone number for Dimension One Spa’s Spa Warranty department?

A: 800-345-7727

 

Q: What is the phone number for Sunstar’s Spa Covers department?

A: 760-744-2172

 

Q: What is the phone number for Vynal Work’s Aboveground Liners department?

A: 518-786-1200

 

Q: What is the phone number for Premier’s Aboveground Liners department?

A: 800-833-3800